David Stern, David Lee King, and Helene Blowers
What are we working on?
What are we trying to pull off?
David Stern - Academic perspective
Things we know about (old and boring):
- Blended services
- Learning spaces
- Collaboration spaces
- Discovery to navigating and filtering
- Manipulating data
- Consortia drives everything he's looking at now
- Sharing of services
- Sharing of materials
- Sharing of institutional repositories (LOCKSS, Portico)
- Oriented linking
- Podcasting, mashing...legal issues
- Rights and responsibilities
- Data sets
- Raw and processed
- Data management plans
- PREMIS metadata
- Code books - info about the data
- Functionality of the platforms
- Knowledge management
- Information organization
- Crowdsourcing, folksonomies
- Astonomy world has used this
- Collaboration workspaces
- Shared collaborative workspaces
- Dealing with special interest groups
- Large scale technology projects
- Data driven part behind the projects
- Using GIS mapping to help inform them
- Going live on Polaris soon
- Getting new wifi
- Part 1 of the VOIP phone system that they would like to install
- Broader self-check program with a goal of 90% self-checkout
- Install it at the place of need
- All of the projects revolved around their strategic goals
- Extreme customer service
- People connected to people
- Once you get users, give them something to do (in the building and online)
- Video, podcast creation, blog-based content, ebooks
- Thinking about digital media labs and hacker-spaces
- Requires new skills and space
- Been focused on them.
- Ability to pay fines and fees. Web-pay.
- Ability to accept donations.
- More customer-centric
- Customers can customize their view/interaction with the web site
- Killed the web site and installed web apps
- People can move things around on their view of the web site.
- More robust CRM (customer relationship management)
- Want to anticipate the next need
- Enterprise collaboration
- Moved off of the NOVEL network and onto a Microsoft platform
- Allows them to look at enterprise collaboration tools
- Moving to a single sign-on
- Services need to communicate with each other
- Replacing their ILS
- Have had the same ILS for 23 years, which they had built
- "The 20th century was all about sorting out supply. The 21st century is about sorting out demand." - CEO of Netflix
- How can the new systems support a just-because world?
Man from Lincoln, NE
- Replaced 3M self-checkout machines with home-mades.
- Will be implementing credit card swipe.
- Staff can use tablet computers and get out from the desk.
- Biometrics - can solve patrons sharing a library card.
- Want to do this.
- Noted that some place in Texas is using drivers license as the library card
- Went from Horizon to Koha (ILS).
- Blood the first year, but it is worth it.
- Implementing ViewFind as their primary OPAC
- Did quite a bit modification
- Will have OverDrive integration
Digitizing their archives
Using Pinterest to market their work
Someone from Washington State
- More public computers
- More tech classes
- Spaces were people can collaborate (and the technology)
- Looking to use Pinterest
- Want to integrate Polaris into their catalogue
Woman from academic library, MD
- Space planning
- Did an ethnographic study
- Collaborating with school of architecture and school of archeology on campus
- Also partnering with an architectural firm
- Opening up a digital branch for a low income part of their town
- Cool software - free use for the patrons
- Want to get their own IT department
- The town's IT staff is understaffed and the library is a low priority
Man form a Academic library, New York State
- Libraries on campus are consolidating
- Migrated from Horizon
- Migrated to an open source ILS (OPALS)
- Hosted solution
- Have multi-media in their catalogue
- Mobile broadband with VPN
- Taking their tech petting zoo on the road to groups that want them to come
- Changing how they interact with distance students
- Motorized Legos
- Two smart tables. Two more than can be checked out.
Thanks for sharing your notes Jill, very helpful! :-)
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