Thursday, October 01, 2020

Mentoring: Creating a Developmental Network

Higgins and Kram have written about reconceptualizing mentoring.  Generally, we think of a mentee as having 1-2 mentors. In some organizations, those mentors are assigned.  Often - if a person is cognizant of it - they will recognize other people who are informal mentors.  However, the word "mentor" doesn't define what that person is supposed to do.  Out of the research by Higgins and Kram has emerged four roles: navigator, sponsor, coach, and confidant. Briefly they are:

  • Navigator: Advises on organizational dynamics and expectations.
  • Sponsor: Promotes your interests within the organizational structure.
  • Coach: Listens to help you develop the skills needed to negotiate your duties.
  • Confidant: Listens to your challenges and triumphs. Cheers you on.

Notice that the last two roles do not need to be people within your organization. need all four roles! One person cannot do all of these things.  In addition, some people are better at certain roles than others.

This is an unprecedented year with more change and turmoil than most of us could ever imagine. This is a year where you may need someone who is formally or informally your navigator, sponsor, coach, or confidant. It could be that you need someone to help you understand the changing dynamics in your organization. Maybe you need someone to help you develop new skills. Or perhaps you need someone who can listen to your challenges and cheer you on, even if that person cannot help to solve them. If you need people in these roles, look within your organization and at other people in your broader network. The right person may be hundreds of miles away and in an organization that is different from yours. 

With any mentoring relationship, you may want to tell that person what you need from them. Do you need someone who will just listen (as if listening is easy) or someone who help you increase your visibility? Do you need someone to help you short-term or are you interested in developing a long-term relationship?  Be least with yourself.

And do keep in mind that relationships change. That person who is an awesome mentor now may not be the person you need next year. That's okay.

Definitions of the four mentoring roles


Wednesday, September 30, 2020

Wayback Wednesday: 2011 notes on information access are today's reality

In June - in the middle of a pandemic - I official retired from academia and cleaned out my office.  (Retirement does not mean doing nothing, so I'm still quite busy! More about that in a future blog post.) Among the items I brought home were my work journals going back to fall 2011.  I'm now going through them to see what I had taken notes on.

On Oct. 13, 2011 I wrote noted on the "nature of information access." Looking back in this blog, I see that these notes were in preparation for a guest lecture I did in November of that year. The blog posts are:

Please note that I have not checked all of the links.  If a URL has changed, use your favorite search engine to locate it OR use the Internet Archive Wayback Machine.

Game-like interfaces? Yes. Interesting uses of virtual reality? Yes, including some graduation ceremonies this year. Ability to interact in real-time with information? Yes. When I think of this, I think of data science.  Data science is all around us and is delivering data to us that we take for granted (e.g., information on COVID-19). 

The one that has come true and makes me a bit uneasy is information as entertainment.  I noted in my blog post that Stephen Colbert and Jon Stewart were doing this. This year, more late-night comedians have turned their shows into news shows that contain a bit of comedy.  While the news media can give us good information, the comedians can also help us understand it, laugh a bit at it, and build some camaraderie.  They have been able to interview people, who the news media may not have access to.  Most importantly, they have been able to educate (thinking specifically of Kamau Bell and John Oliver). 

Why does this make me uneasy? Because comedians are not journalists. Their training is different as are their standards.  They generally do not have the same research staff that the news media has (or should have). The exception seems to be John Oliver, who has a very good research staff to help him deliver accurate information and stay out of litigation. 

I'll also admit that I don't think the news should be entertaining, but that's me. Clearly the news programs have their entertainment aspects. I just hope that doesn't stop them from delivering the news we all need to understand.

Please go back and look at those two blog posts from 2011, and think about those ideas. Where have you seen them come true?  What concerns do you have?

Friday, September 25, 2020

Article: Amazon’s Importance to US Book Sales Keeps Increasing—for Better or Worse


In this article, Jane Friedman wrote about Amazon's programs for authors and how it impacts authors, especially those who are self-publishing.  I had no idea of all of the writer-focused programs Amazon had at one time, so that was an eye-opener to me. Clearly Amazon had tried different programs to endear itself to writers. The only program that still remains is Kindle Singles and she connects this to a program entitled Kindle Unlimited, which gives readers unlimited access to some of Amazon's content.

Friedman notes that Kindle Unlimited requires that an author give Amazon exclusive rights to their ebook editions (not print) and that is pays those authors based on pages read. By asking for exclusive rights to the ebook editions, Amazon is keeping these digital works out of the hands traditional publishers and thus out of content which libraries might subscribe.  This narrows the works that libraries have available for their communities.  We might think this is no big deal, but Amazon is a very large company with lots of influence.  We don't want them withholding content or limiting access, and we don't need them giving other publishers similar ideas.

We often don't think about what Amazon is doing. We like them or not sometimes based on how they treat their workers.  We don't think about how they treat their authors and what that means for the rest of us. What rights do they demand from authors? How long does that agreement last? How does that impact our access? 

Tuesday, September 22, 2020

Heather Elia: The Do's and Don'ts of Documentation

Heather Elia, who is the incoming library director for the New Woodstock (NY) Public Library, worked with me for two years as part of the iSchool Public Libraries Initiative. Out of her research efforts came this article, which has been published in the The Political Librarian, entitled "The Do's and Don'ts of Documentation." Often documentation never occurs, but Heather argues that it is important and provides a series of best practices in this article.  

If you know of others who could benefit from this article, please pass it along. This is an area where our libraries need to improve.


Whether through grant funding or taxpayers dollars, public libraries are entrusted with money to spend on programs and services. Funders, as well as other stakeholders, will be interested in accountability, wanting to know what the library has been doing with these funds and what the stakeholders got for their money. The author argues that fully documenting programs and services -- which many libraries fail to do -- provides a tangible answer to these questions, as well as a record that can be used to expand or replicate successful initiatives. A series of best practices for documentation are proposed, which include the need for planning, marketing, and assessment information, as well as the collection and distribution of visual as well as textual material. Different levels of documentation are discussed, and the differences are identified between what is merely acceptable and what is good, or even excellent. A list of the various audience members, with whom documentation might be shared, is included. The author concludes that documenting a library’s successful programs is a good professional as well as political move, when the library needs to make a case for funding or government support.

Monday, September 21, 2020

You have a ton of reading to do. How can you do it faster?

How can you read faster? This topic has come up a few times recently in conversations. If you're a student - especially at the masters or doctoral level - you have a lot of reading to do each week and it may be overwhelming.  Are there tips or techniques you can use? Yes, there are!

First, you should know that we are not taught how to read faster in school.  (If you were taught that, congratulations.) Generally, we're just given more to read and somehow we figure out some way of getting through it all. But we may not have figured out a real method. So if you feel like you're the only person who can't read faster, you're not.

Second, it is important to know that any technique requires time to learn and time to apply it consistently. And not every technique works all the time. There will be texts that you will have to read carefully and slowly, while there are others that you will be able to read quickly using a technique from the resources below.

Finally, a real ah-ha for me is that it is okay to not finish an article or book.  Yup, sometimes what you need to do is to read portions of a work and not the entire thing. Knowing that "not finishing" is okay, I am able to release whatever guilt I had (which often made me push through a text that I didn't want to finish).

If you have different techniques to add, which are easy to apply, please leave a comment.