Paper/article: How to speak a teen's language, even if you're not one.

This paper is not rocket science, but it is a quick and interesting read. Written by Josh Shipp, it gives some general techniques/hints about talking to young people. The biggest technique, I think, is to engage them. Shipp does that by playing the game "Simon Says."

As information professionals, how can we make our interactions with teenagers more engaging, more interactive, more on their level, and more fruitful?