Last Friday, I spoke to one of the councils of the Manufacturers Association of Central New York on competitive intelligence. Since I don't like for a good handout to go to waste, I'm placing it here. Competitive intelligence is what I did as a corporate librarian and then when I started Hurst Associates, Ltd. Now that I'm an academic, I like talking with students about this work. It is not something the initially consider when they think about library science.
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