Indeed our quality standards are constantly changing. In some cases, we expect better quality, but in other cases, we will accept lower quality because lower quality may accompany a feature that we desperately want.
In thinking about quality, here are some questions to ponder:
- How have changes in your users' view of quality affected you?
- When looking at your digital library or digitized collection, what quality standards did you use when you built it? How have those quality standards changed since then?
- Do your users expect better (higher) quality?
- Are there features or areas where your users have adapted to lower -- or just radically different -- quality standards?
Technorati tag: quality