I believe the hope was that Kleinberg would get us interacting in a way that allow people from the four experiences to share what they had learned. Unfortunately, that didn't occur. Rather than the creativity exercises that we did, we might have created cross experience teams to brainstorm solutions for specific library situations. That brainstorming could have included her one exercise which was to take on the persona of a company (Disney, Starbucks, Chipolte, or a few others) and design a new library.
My table was tasked with designing a Starbucks influenced library and that was fun! It led to a very different layout and focus. The hub/center of the library was the cafe, with music/media being close to the cafe, then the books. Music is piped into the space. Seating is comfortable in order to encourage people to linger. People can download media easily, including ebooks. People can even download parts of ebooks, which means they can select specific chapters that they want to read. In addition, people can combine books with music, so that a book could have a specific soundtrack.
When I tweeted an overview of the library, I received responses from a few people who liked the idea! We only took 10 minutes for the exercise, so imagine what you team could come up with if you did it. Imagine brainstorming a new product idea as if you were Apple or some other company that creates experiences.
I began reading Kleinberg's book
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