Nylink Annual Meeting: Day 2

The Nylink Annual Meeting ended this afternoon. This morning the keynote was given by Jim Robertson, Director of University Web Services, New Jersey Institute of Technology. His speech was entitled "From the Amazon to the North Pole: Touring Library Services in the Web 2.0 Era." (The presentation will be available here.)

Robertson talked about Amazon.com and the functionality that is available when you look at a book on its site versus the functionality available in a normal library catalogue. Amazon has done a wonderful job of making their pages open for participation. Their pages are 'beginnings' not 'dead ends.' [His annotated screen shots do a nice job of demonstrating this.] They foster community, provide added value and give actionable choices. He mentioned quickly the six characteristics of Web 2.0 (see section 5 here), which are:

• Participative
• Modular
• Sharing
• Communication
• Smart
• Trust

Amazon takes advantage of all six characteristics. Most library catalogues do not. Robertson did re-do the NJIT catalogue so that it did some of the things that Amazon did. Unfortunately, server problems forced them to back out those wonderful additions. When the system is migrated to new servers over the summer, he hope to re-do those additions and add in new capabilities that are now possible.

Robertson ended his presentation by created a mythical scenario for the North Pole Community College and how they make their catalogue more responsive. (This presentation has the same slides in it about the NPCC Library.) The bottom line is that creating a better catalogue is not difficult or expensive.

During the Q&A, someone asked about libraries that have created new catalogues that contain Web 2.0 technologies. Two that come to my mind are:

• Plymouth State University, http://www.plymouth.edu/library/opac/ -- Now called Scriblio, the WPOpac blog is here. Casey Bisson has worked on this.
• NCSU Libraries, http://www.lib.ncsu.edu/catalog/ -- Andrew Pace is working on this.
  

[5/14/2007 : Check out Danbury Library, http://www.danburylibrary.org]

Roy Tennant often speaks on this topic. (BTW He is just moving from CDL to OCLC.)

Robertson said that what we want in a library catalogue is not a system, but a platform and not features, but capabilities.

His presentation included his "manifesto," which I cannot find on his web site. We didn't have a chance to really read it during his talk, so I'm looking forward to see it when his presentation is online.

Finally, I'll end talking about Jim Robertson by giving you one final piece of information from his speech and that is...many young people see Facebook as being the web. Facebook gives them the capabilities that they want for interacting with other people and "stuff." It is how they communicate.

The panel discussion partnered myself with Christine Dowd (Apple Inc.) and John Weber (Skidmore College). Dowd started by showing a Apple video about the future of computing. What was interesting is that the video was actually from 1987. A few things envisioned have been realized, but some are still farther out into the future (although they seem do-able). She noted that young people view technology as being part of their normal environment. Weber called this "digital air." Young people (tweens, teens and college students) view many technologies as being so normal that they are not considered technology. For example, to them, PowerPoint is not technology, nor is a cell phone, iPod, or computer. They are like the air -- expected to be there.

Both Dowd and Weber also talked about gaming and its developing role in education. Gaming engages people and helps them learn. Gaming teaches problem solving. And studies have shown that students who learn a topic through a game, learn the topic much better.

John Weber talked about the Horizon Report which is produced by the New Media Consortium (NMC). The 2007 Horizon Report is available here. The report "highlights six technologies that the underlying research suggests will become very important to higher education over the next one to five years." One of the key things he talked about was the difference between being comfortable with technology and being literate. People are increasingly comfortable, but are they literate? How do we teach them to be literate? Read the Horizon Report for information the technologies to watch (32 pages).

Both Dowd and Weber mentioned virtual worlds and Second Life, so it was appropriate that I spoke last. While they had focused on many different things, I only talked about Second Life. My slide are here.

I'll skip details about the presentation and get to the two questions I always get: (This are my wordings of the questions)

1. Do bad things happen in SL? Could there be crime? Is there law and order in SL? -- Yes, there has been virtual crime in SL. Although there are no police in SL, anyone can report a problem to Linden Labs, who will investigate. Yes, people do get kicked out of SL for improper activities.
• Linden Labs does keep a tight control on Teen Second Life, which is only for teens ages 14 - 17. Any adult that wants to work on the "teen grid" must go through a real background check, and then is only given access to specific areas on the teen grid. A few librarians are working on the teen grid and only can go to the Eye4U Alliance Island to meet and work with teens.
• On the adult grid, the islands that are allied with Alliance Library System -- referred to as the Information Archipelago -- are located in an area where there are no "mature" adult activities nearby.
2. How do you know if the person you're talking with can be trusted? How do you know who you are talking with? How do you know who the person is a real life? -- You can check the person's profile in SL and see what it says. You can also just ask the person who they really are (then use an Internet search engine to see if you can find out more about the person). Actually SL is no different from real life. In real life, we don't know who we can trust, but we figure it out. (And don't say, oh that person is a..., I know I can trust a person in that profession without knowing any more about the person. We know that's not true.)

I describe SL as being like a major metropolitan city (e.g., Paris). When you go to Paris, you want to visit the museums, shops, parks, concert halls, etc. So too in SL -- You want to visit museums, educational areas, libraries, malls, parks, theaters, etc. In Paris, you will need to talk to someone for a moment or two in order to find out if it is someone who can help you (or someone you want to hang out with) and it is the same in SL.

I told the group to keep in mind who is already in SL (which include campaign outposts for John Edwards and Hillary Clinton). If they are there, we should be there too, at least to understand what this thing called Second Life is.

Finally, Second Life is one of the 10 web tools that is predicted to influence the 2008 U.S. elections. For a list of the 10 web tools go here. If you don't know what they all are, spend time experimenting with them.

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Technorati tags: Nylink, libraries, second life

Siva Vaidhyanathan & the library's role in the participatory media culture

Siva Vaidhyanathan, assistant professor for Culture and Communications at New York University, was the evening speaker at the Nylink conference. His writings include Copyrights and Copywrongs: The Rise of Intellectual Property and How It Threatens Creativity and The Anarchist in the Library: How the Clash Between Freedom and Control is Hacking the Real World and Crashing the System. And he's been on the Daily Show. Wow! He drove up from New York City just to do this presentation and it was awesome. Some quick notes (these are not exact quotes...I couldn't write that fast):

• Read/write culture (what we're experiences on the Internet now) trumps read-only culture (e.g., traditional media).
• Despite copyright and the limitations that big media has tried to place on us, the read/write culture has happened.
• People volunteer to create content, yet abide by generally accepted principles when they do it.
• All culture is open source. * This is a concept he mentioned several times, so it is important. *
  
• Open source is nothing new. It is how we have operated for centuries/millennia.
• "Culture" is taking those things around us to building new meaning.
• People search for the common text among them. He opened by mentioning the Buffalo Sabres. Later he said that by doing so, he built a relationship with those in the audience who are Sabre fans or who like hockey. (He joked that by mid-June, we'll all be Sabre fans.)
  
• Web 2.0 allows us to communicate many to many, not one to many (which is what media has been doing).
• He mentioned two types of tagging -- the child's game and the catalogue -- both are relevant to how tagging is occurring on the Internet.
• When we use Google, et al, what is the nature of the transaction? And what are we giving up? Information? Privacy? Quality?
• What does Google keep about you and for how long?
• What is being collected? How is it being used?
  
• Google knows lots about us, but we know very little about Google. We should be worried about the nature of our transactions with Google.
• We are returning to an old form of being human (everyone connected and interacting).
• Globally connected humans.
• Siva made a distinction between cleverness and brilliance. He would argue that most of the content being generated on the Internet is clever, but not brilliant.
• He said that Google Book Search "sucks". There is no quality control. Abundance of information is not the answer.
• Google's web search is "good enough." It helps us get a handle on the growing Internet. It finds what people needs -- or gets them closer to what they need -- but should not be used for live and death decisions.
• Libraries value:
• Universal access
• Community building
• Respect for quality
• Serendipity
• Quite place to think
• Respect for the patron -- trust, sensitivity, and confidentiality

My notes do not do Siva justice. if you ever get a chance to hear him speak, take it. You will not be disappointed.

BTW want to know how to pronounce his name? (MP3)

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Technorati tags: Nylink, libraries

Participatory networks

This afternoon David Lankes did a presentation at the Nylink Annual Meeting on "participatory networks." His presentation was entitled "Libraries as Conversation." Dave and I joked that we had to drive nearly three hours to see each other, when we actually probably live 20 minutes apart in Syracuse. It definitely was worth the drive to hear him speak on this topic.

Dave's funny and informative presentation was born out of solid research on participatory networks, done with Joanne Silverstein and Scott Nicholson. All three teach at Syracuse University. Dave hits his first key point very early -- knowledge is created through conversations. What we have in our libraries, museums and archives are materials that help fuel those conversations. Our spaces hosts conversations. And we often facilitate the conversations.

We tend to present things to our uses -- a web page, a digitized collection, a book -- and think that we're done, but we're not. If we want to help them learn and build knowledge, we need to help them interact with and talk about the materials, whether that be online or face-to-face conversations.

Two other thoughts from his presentation:

• People need to be active constructors of their knowledge.
• They (the users) want tools that allow and facilitate conversation and participation.

There is much to think about from his study, but the biggest question is -- when we create digital collections, how do we then facilitate conversations that will allow people to learn and build knowledge? And -- in this context -- what does the word conversation mean?

I am not sure how many people are at this meeting (less than 100), but I've already had two good conversations about digitization. Very cool! Tomorrow I'm speaking on Second Life (not digitization) as part of a panel with Christine Dowd (Apple, Inc.) and John Weber (Skidmore College). The panel topic is "The Future is Here: Technology Trends and Opportunities."

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Technorati tags: Nylink, libraries