I spent part of this morning seeing a demo of ArchivalWare by PTFS. ArchivalWare allows organizations to store, access, and manage digital archive collections. The software can handle various types of digital assets (e.g., MP3, PDF, etc.) and seems quite flexible. The search feature is powerful, giving lots of options to the user. Thankfully, you can customize the user view and limit what a user can do. You might do that to give a group of users only the functionality that they can handle or to inhibit them from doing something (like e-mailing images).
From looking at products such as ArchivalWare and CONTENTdm, I know that doing a true comparison cannot occur without long exposure to both products. In my past life in information technology, I could do software evaluations quickly but that was back in packages focused on one thing and didn't manage a broad range of processes (thinking of content management systems). I wonder how many organizations have the time to do that? Can an organization really evaluate multiple products or does it go with the product that someone else (someone reputable) has selected? Are organizations turning en masse to outside consultants to do product comparison? Do many organizations regret their selection decisions because they didn't take time to do a full evaluation?