I have done two-half day workshops and one presentation on competitive intelligence (CI) this year. The workshops were for the Manaufacturers Association of Central NY. The first laid the groundwork for how to do CI and had some exercises in it to get people started thinking about what information they needed to collect. The second contained hands-on exercises, which you can do from your computer. I've placed those PowerPoints for those workshops, a short presentation done for AFSM International, and some additional information at http://www.HurstAssociates.com/CI.htm. Feel free to look at those PowerPoints as a way of beginning to learn about competitive intelligence.